Backpack not showing up?

My friend that set up the collection:

Is having an issue loading her backpack and I think @Saldivar24 had the same issue.
Is there a fix for this?

Yes I have the same problem. On the account that I create my wearables, none of the wearables will show up in my backpack so I am not able to see them nor use them. I had to create another account and transfer all my wearables there and they can be seen and used on the 2nd account.

Wearables created or received from others will not work on my original account.