Collection 'Zom's Beard (FBRN x Zom)' created by Zom is ready for review!

Zom’s Beard (FBRN x Zom)

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Zom’s Beard (FBRN x Zom)

hey i wi ll chek this now

The collection has been assigned to Sango

This collection has been approved

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Thank you much @Sango :+1:

Hello? … is there anyone else that can help with this? @collections ?

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Hey @Sango … we’re looking at making some changes and I can’t get the model to go through due to the 2MB limits … idk if maybe update the icon/thumbnail for it and try the model after. I do remember the original thumbnail being larger.

Anyone have this problem or know what is going on here? I tried to edit it to the “Beard_Zom_Poly_ORANGE_v01.glb” file that has a size of 698 KB … but it is saying it is over 2 MB.

Still waiting on a update: 4/9/2024 2:14 am EST

The thumbnail was updated 5 days ago when requested.

the limit is a (Male model + female model + thumbnail) =< 2mb

It’s 1 glb file 778 kb + 1 thumbnail image 164 kb @Sango

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Try changing it within the editor rather then the edit representation way your are trying

I’ll try … it wasn’t working either way for me before, but will see if it is any different now.

… yeah @Sango, not working:

Also, we made a new smaller thumbnail, that one is still waiting on review … it hasn’t been updated.

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Okay, I’ve pushed that update. If you try again now and see if it lets you, if it doesn’t ill pass it onto the devs to look into for you

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Yeah, @Sango, neither clicking on icon to edit or editing in preview is working or it is saying it is too big:

and the thumbnail size is 1024x1024? i remember that has caused a similar issue before with other collections

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I don’t know the thumbnail size actually. I just know I still can’t update any beard. I’m getting 2MB error on anything I put one model in and go back to try another model. I have had to create 4 new collections to test the different models, but I also can’t edit the original model. I feel like it is counting the old model and the newer edit both vs. replacing the old model with the newer edit.

I have tried to clear cache and try again, but still no luck.

right click your thumbnail in your computers explorer and click properties, you should see the dimensions here. alternatively you could re-render the thumbnail and make sure it is 1024x1024

None of this makes any sense @Sango … why is this so hard to replace one model with another?

How do we get someone to actually look at this?

@collections Can we do something here? like replace a model?

i spoke to the devs and they recreated your issue by trying to upload a texture that was not 1024x1024

make sure your replacement texture is 1024x 1024 like previously stated so we can rule this out and move on.

thumbnail updated … if this is the problem there should be a requirement for the thumbnail before allowing updating or new push notifications.